I have a complaint. I had written a formal document to Kawiluwilu SACCO know 29/08/2025 and they promised that they would send the deposits money after a month as I did not have any loan with them.
After a month I followed up with them but to no avail. 
Just today I called them of the same issue and they told me that they have been advised by the Reserve bank that should not issue any money to someone who is withdrawing jis/her membership but are able to issue loans. 
Can your office please help me because I need the money as it has been overdue and looking at the situation I do not have any loan with them.